The current situation has reduced our capacity to handle telephone calls. Please use our online payment options if you can, so that we can continue to take calls from our most vulnerable customers.
If at all possible, we ask that you use your online account to:
Make your payments every 28 days
Set up a direct debit so that future payments can be taken automatically
If you've shopped with us before, but haven't activated your online account yet, just click here and fill in your details. This will set you up for online payments and much more!
Additionally: if you haven't signed up to paperless statements yet, we really encourage you to do so, in case the COVID-19 pandemic happens to cause any disruption or delays to the postal services. It's really quick and easy, just click here to opt in.