Your account has been passed to a dedicated team to help get you back on track.
They'll listen, understand your situation, and work with you to find a solution that feels manageable and right - you just need to get in touch with them.
You can find the contact details for PATH on the correspondence you've received.
If you'd like free, independent advice, you can contact StepChange or PayPlan:
StepChange Debt Charity - for debt advice throughout the UK
Phone: 0800 138 1111 or visit www.stepchange.org