If your mental health is making it difficult to manage your account, please speak to our friendly members of staff so they can help.
We’re available Monday to Friday, from 9am to 5:45pm. If you'd just like to tell us about your situation, you can open a chat with us, call us on 0800 072 2970 or fill in our online form.
If you're struggling financially and need assistance, please see our article on what to do if you're struggling to make your minimum payment.
You may also find speaking to the below charities helpful:
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You can call them on 0300 123 3393. Email them at info@mind.org.uk or for more information can be found on their helpline pages |
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You can call them on 0808 801 0525. Email them at advice@rethink.org or for more information can be found on their help topics pages |
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If you need support right now, please see their 'Need Help Now?' page |
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You can call them on 020 3805 1790. Email them at info@sane.org.uk or for more information, please see their Help page. |